It's possible to refresh the views and engagements data for online and social clips. You can refresh the data in a report for clips that are under 30 days old.

Click on the Metrics & Backlinks menu from the Book Overview tab and then refresh data.

It can take a little time for us to reach out and collect new data, up to an hour, once you see the progress spinner you can continue to work on your report and we'll update the data automatically.

Yes, you can also refresh the views and engagements data for older clips. When you're viewing the clip in your book or in the Coverage Vault, click on the refresh button:

Here's a short video on social shares for online articles

And this is another short video on YouTube data. This comes direct from YouTube's API and we automatically refresh the metrics for you! This means you'll have the latest Views and Engagements figures, without needing to refresh yourself.

The automated refresh frequency varies depending on the time since you imported the video:

0-7 days: Daily

1 Week - 4 Weeks: Weekly

4 Weeks+: Manual