If you're trying to download a PDF and see a "failed" message, its likely the PDF you're trying to make is just too large to download through your browser.
Generally we'd advise keeping reports to a smaller size if you're sharing them as a PDF. We also offer some different view options to help reduce the size. Try switching to a Grid or List view to present coverage in a more compact format.
Alternatively, sharing reports using our online link gives instant access to the latest read only version. It works great with larger reports! Here's how to share your report online.
You can also share an entire folder of reports. This is a great way of sharing multiple smaller reports with their own metrics summaries. If you've generated a PDF of those reports your readers can download a copy straight from the online book in the contents menu.
But if you've made a very large report and really want to get a PDF, there's a way you can try to generate a copy locally.
Just add /print to the end of the share URL of the report in your browser. It'll open up a preview version of the PDF.
Next, click on File - Print, and select Save to PDF as the destination. It'll take a while depending on the size but should generate a copy you can save locally.
If you're using Safari, click on File - Print, then select Save to PDF in the drop down menu to save a local copy.
Next, click on More Settings and switch Background Graphics to "on". Click on Save, and you can now print the file as a PDF and download it from your browser.
My PDF file is too big to email!
If the fiel size of your PDF is very large, you can try a tool like http://smallpdf.com/compress-pdf to reduce the size a little (other tool options are also available).
Further Reading: