Pricing & Billing Questions

What currency do you bill in?

billing, currency, USD, dollars, GBP, pounds sterling

Written by David Whitner
Updated over a week ago

How do I update my billing address?

Written by Will Oates
Updated this week

I made a mistake and now am locked out. Help!

Over limit, locked out, locked, accidental upload

Written by David Whitner
Updated over a week ago

What happens if I go over my plan limit?

limit, plan, over limit, upgrade, warning, locked out

Written by David Whitner
Updated over a week ago

Are there any benefits in switching to yearly billing?

yearly, annual, billing, renewal, over limit, warning

Written by David Whitner
Updated over a week ago

What if I don’t know how much coverage we add? Which plan do I choose?

Written by Gary Preston
Updated over a week ago

What if I need more or less usage?

Written by Gary Preston
Updated over a week ago

How do I update my account with a new credit card?

Payment card, add, update, new payment method

Written by Stefan Testka
Updated this week

View and download past paid invoices and receipts

receipt, billing, invoice, paid, download, view

Written by Gary Preston
Updated over a week ago

I only need to create quarterly reports

Written by Gary Preston
Updated over a week ago

Can I pause my account but keep my data?

suspend, cancel, pause

Written by Gary Preston
Updated over a week ago

My Annual Plan is coming to an end

How to renew your annual plan or move to a new plan

Written by Stefan Testka
Updated over a week ago

I’d like to sign up to a paid plan. How do I do it?

Written by Gary Preston
Updated over a week ago

Is there a minimum contract?

Written by Gary Preston
Updated over a week ago

What if my coverage usage needs change from month to month?

Written by Gary Preston
Updated over a week ago

Do you offer discounts to Non profit organisations?

charity, not for profit, discount

Written by Gary Preston
Updated over a week ago

I haven’t received the email trial activation link

Written by Gary Preston
Updated over a week ago

How do I make payment?

Written by Gary Preston
Updated over a week ago

Can you invoice us?

Written by Gary Preston
Updated over a week ago

Do you offer pay-as-you-go subscriptions? We currently don't have a requirement for a monthly subscription but would like to use your service.

Written by Gary Preston
Updated over a week ago

How do you charge for your product?

Written by Gary Preston
Updated over a week ago

Does my monthly clip limit increase if I delete some coverage or a book?

delete, usage, limit, over

Written by Gary Preston
Updated over a week ago

Does the cost of using your service let us avoid any copyright protection of images?

Written by Gary Preston
Updated over a week ago