Pricing & Billing Questions

Gary Preston avatar Stefan Testka avatar David Whitner avatar
23 articles in this collection
Written by Gary Preston, Stefan Testka, and David Whitner

What currency do you bill in?

billing, currency, USD, dollars, GBP, pounds sterling
David Whitner avatar
Written by David Whitner
Updated over a week ago

I made a mistake and now am locked out. Help.

Over limit, locked out, locked, accidental upload
David Whitner avatar
Written by David Whitner
Updated over a week ago

What happens if I go over my plan limit?

limit, plan, over limit, upgrade
David Whitner avatar
Written by David Whitner
Updated over a week ago

Are there any benefits in switching to yearly billing?

yearly, annual, billing, renewal, over limit, warning
David Whitner avatar
Written by David Whitner
Updated over a week ago

What if I don’t know how much coverage we add? Which plan do I choose?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

What if I need more or less usage?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

How do I update my account with a new credit card?

Payment card, add, update, new payment method
Stefan Testka avatar
Written by Stefan Testka
Updated over a week ago

Where can I see past paid invoices / receipts?

receipt, billing, invoice,
Gary Preston avatar
Written by Gary Preston
Updated over a week ago

I only need to create quarterly reports

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Can I pause my account but keep my data?

suspend, cancel, pause
Gary Preston avatar
Written by Gary Preston
Updated over a week ago

My Annual Plan is coming to an end

How to renew your annual plan or move to a new plan
Stefan Testka avatar
Written by Stefan Testka
Updated over a week ago

I’d like to sign up to a paid plan. How do I do it?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Is there a minimum contract?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

What if my coverage usage needs change from month to month?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Do you offer discounts to Non profit organisations?

charity, not for profit, discount
Gary Preston avatar
Written by Gary Preston
Updated over a week ago

I haven’t received the email trial activation link

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

How do I make payment?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

What if i go over my plan limits?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Can you invoice us?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Do you offer pay-as-you-go subscriptions? We currently don't have a requirement for a monthly subscription but would like to use your service.

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

How do you charge for your product?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Does my monthly clip limit increase if I delete some coverage or a book?

delete, usage, limit, over
Gary Preston avatar
Written by Gary Preston
Updated over a week ago

Does the cost of using your service let us avoid any copyright protection of images?

Gary Preston avatar
Written by Gary Preston
Updated over a week ago