Pricing & Billing Questions

What currency do you bill in?

billing, currency, USD, dollars, GBP, pounds sterling

Written by David Whitner
Updated over a week ago

I made a mistake and now am locked out. Help!

Over limit, locked out, locked, accidental upload

Written by David Whitner
Updated over a week ago

What happens if I go over my plan limit?

limit, plan, over limit, upgrade, warning, locked out

Written by David Whitner
Updated over a week ago

Are there any benefits in switching to yearly billing?

yearly, annual, billing, renewal, over limit, warning

Written by David Whitner
Updated over a week ago

What if I don’t know how much coverage we add? Which plan do I choose?

Written by Gary Preston
Updated over a week ago

What if I need more or less usage?

Written by Gary Preston
Updated over a week ago

How do I update my account with a new credit card?

Payment card, add, update, new payment method

Written by Stefan Testka
Updated over a week ago

Where can I see past paid invoices / receipts?

receipt, billing, invoice,

Written by Gary Preston
Updated over a week ago

I only need to create quarterly reports

Written by Gary Preston
Updated over a week ago

Can I pause my account but keep my data?

suspend, cancel, pause

Written by Gary Preston
Updated over a week ago

My Annual Plan is coming to an end

How to renew your annual plan or move to a new plan

Written by Stefan Testka
Updated over a week ago

I’d like to sign up to a paid plan. How do I do it?

Written by Gary Preston
Updated over a week ago

Is there a minimum contract?

Written by Gary Preston
Updated over a week ago

What if my coverage usage needs change from month to month?

Written by Gary Preston
Updated over a week ago

Do you offer discounts to Non profit organisations?

charity, not for profit, discount

Written by Gary Preston
Updated over a week ago

I haven’t received the email trial activation link

Written by Gary Preston
Updated over a week ago

How do I make payment?

Written by Gary Preston
Updated over a week ago

What if i go over my plan limits?

Written by Gary Preston
Updated over a week ago

Can you invoice us?

Written by Gary Preston
Updated over a week ago

Do you offer pay-as-you-go subscriptions? We currently don't have a requirement for a monthly subscription but would like to use your service.

Written by Gary Preston
Updated over a week ago

How do you charge for your product?

Written by Gary Preston
Updated over a week ago

Does my monthly clip limit increase if I delete some coverage or a book?

delete, usage, limit, over

Written by Gary Preston
Updated over a week ago

Does the cost of using your service let us avoid any copyright protection of images?

Written by Gary Preston
Updated over a week ago