CoverageBook.com

David Whitner

Gary Preston

Will Oates

Help with any account admin, billing and pricing

Managing your account

sign up, subscribe, pay, bill, register, card, subscription

I’d like to sign up to a paid plan. How do I do it?

Do you offer an Enterprise plan for bigger teams?

billing, currency, USD, dollars, GBP, pounds sterling

What currency do you bill in?

charity, not for profit, discount, charities

Do you offer discounts to charities?

How to sign up and information on our plans and pricing options

Information about CoverageBook's pricing

email, address, change, update, billing, card, credit, debit, contact

How do I update my billing contact email or address?

Subscription, plan, switch, upgrade, downgrade, subscribe, invoice, annual, monthly, renewal

Can I switch to a different plan?

cancel subscription, cancel plan, close account

How do I cancel my plan subscription?

I only need to create quarterly reports

Invoice, payment, billing, BACS, ACH, PO, Direct Debit, Enterprise, pay, sign up, subscribe

Can you invoice us?

yearly, annual, billing, renewal, over limit, warning

Are there any benefits in switching to annual billing?

Do you offer pay-as-you-go subscriptions? We currently don't have a requirement for a monthly subscription but would like to use your service.

Can I pause my account but keep my data?

Is there a minimum contract?

receipt, billing, invoice, paid, download, view

View and download past paid invoices and receipts

billing,card,payment,method,update,change,switch,portal

How do I update my billing card/payment method?

Everything you need to manage your subscription with CoverageBook

Billing and subscriptions

usage, clip limits, upgrade, downgrade, renew

What if my coverage usage needs change from month to month?

Does my monthly clip limit increase if I delete some coverage or a book?

limit, plan, over limit, upgrade, warning, locked out, clip, count, monthly, annual

How do plan limits work?

Do CoverageBook subscriptions include any copyright protections for images and user content?

upgrade, limit, coverage, blocked, locked, single, one, off, single, month

Can I upgrade for a single month?

Guidance on CoverageBook's different usage options on our plans

Account usage questions

logged out, login, blocked, sign in, shared login, team, access

I've been logged out of my account

Invite, new user, login, add, unable to begin trial, roles, permissions, admin, editor

How do I invite team members?

remove, revoke, delete, emails, teammates, revoke, access, editor, admin, billing user, roles

How do I remove team members?

How do I change my email address?

Lost my password?

sso, google, microsoft, email, sign, in, single, sign, on

Can I sign in with SSO?

Roles, permissions, team, admin, billing, editor, teammate, invite, remove

What roles can I assign for my team?

Edit your password and manage your team in our settings menu

User and team settings

Guides & Tutorials

Find answers and get help from Intercom Support and Community Experts

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